Frequently asked questions
What is the return policy?
All items are final sale, we do not offer returns. In the event of receiving a faulty product or incorrect size, please contact customer service via the contact tab.
How much does shipping cost?
Shipping is dependent on your location and the items in your order. You will always know the shipping price before you purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Orders will be shipped between 10 - 14 business days.
Defects
Because each hoodie is handmade using woven tapestry fabric there might be slight imperfections. These can include minor weaving inconsistencies, small thread pulls, minimal size variations, or light asymmetry in the design. In some cases, there may also be very small rips or loose areas in the weave. These characteristics are a natural result of artisanal craftsmanship and fabric texture, making each piece one of a kind.